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Author’s Resume

Employment

Technology Manager                                                                                           2006-present

Presidio Networked Solutions                                                          Brentwood, Tennessee

Responsible for implementation of Cisco networks and unified communications solutions for large enterprises, governments, and educational institutions. Responsible for all aspects of the project lifecycle from planning, design, implementation, testing, and operation of IT solutions. Responsible for project delivery for entire Tennessee region. Responsible for offering mentoring and training to other engineering on company policies and practices.

 Database/Network Manager                                                                2004-2006

Franklin Special School District                                                          Franklin, Tennessee

 

Responsible for managing all network-related operations in the Franklin Special School District. Migrated Novell infrastructure, including Groupwise, to Microsoft servers. Migrated existing Groupwise mailboxes to Exchange 2003. Responsible for managing Exchange 2003 server, including utilizing antispam technology and day-to-day operations. Responsible for maintenance of dual Linux  firewalls running iptables and squid caching server. Responsible for maintenance of thirteen Windows servers, ensuring clean backups, reliable network connectivity, and a reliable Active Directory infrastructure. Responsible for maintenance of all network equipment, including Cisco Catalyst switches, Cisco routers, and HP Procurve switches. Maintenance included a regimen of checking for firmware updates and ensuring that necessary ports were working properly. Responsible for managing Bellsouth fiber MAN including eight sites. This maintenance including insuring connectivity and looking for new ways to best use the MAN to centralize district resources. Responsible for new deployments of IP telephony at three schools and the district’s main data center. Also, responsible for continued maintenance of the Cisco Callmanager and Unity servers.  Also responsible for ensuring that older telephone systems worked properly. Responsible for ensuring a reliable daily backup through a tape storage system. Served as backup database manager, and worked extensively in Powerschool student management system as well as the Star Student student management system provided by the State ofTennessee. Worked extensively in providing data to different departments and agencies through tools such as Microsoft Access and Microsoft Excel. Also, responsible for managing Filemaker Pro-based databases for professional development, online surveys, and special education management. Worked with the webmaster toward the development of a new website and served as her backup when she was unavailable. Worked on both the PC and Apple platforms to ensure multiplatform connectivity to all network resources. Worked with technology coordinator toward ensuring that all district databases are SIF-compliant, which is a future goal for the technology department to ensure reliable data that can be easily mined using data-mining software. Responsible for deployment and management of Microsoft Sharepoint. Also, partially responsible in a team effort to document all FSSD network resources using Visio. Responsible for ensuring centralized antivirus protection with Symantec Corporate Edition, and deployed the antivirus solution across the network. Virus outbreaks have been virtually eliminated through this solution. Worked with technology coordinator in planning, budgeting for, and purchasing upgrades and maintenance of network resources.  Network has approximately 2500 nodes.

Information Technology Specialist                                                                         2001-2004

MauryCounty Government                                                               Columbia, Tennessee

 Maiintaining, administering and implementing Windows NT/2000/2003 servers across network of thirty departments and 200 users. Maintain Active Directory domain, Microsoft Exchange 2000, Symantec Antivirus Corporate Edition, Veritas 8.6. Responsible for e-mail system, including administration of Sendmail server, Exchange 2000 server, virus scanning, and anti-spam measures through SpamAssassin. Responsible for maintenance and monitoring of Cisco Catalyst 3550 switches, Cisco Catalyst 4506 switches, Cisco 2611 router, and Cisco 1760 routers. Responsible for maintenance and upgrading of Cisco AVVID solution. Helped oversee the install of this system. First technical member of newly created IT Department in 2001. Responsible for maintenance of DHCP server across 24 different subnets. Responsible for cable and fiber plant. Administered SonicWall firewall. Responsible for design and maintenance of website. Responsible for continual maintenance on 200 computers across 30 departments throughout County Government. Also responsible for AV equipment including recording system for Commission meeting room. Responsible for training in Microsoft Office products, use of telephone system. Implementer and administrator of IPSec VPN to Maury County Library. Responsible to report to various departments and elected officials on status of IT projects. Responsible for maintenance of inventory and workorder records. Work with various software vendors for departmental software. Responsible for all telecommunications including IP Telephony and cell phones.

 Service Technician                                                                                                 2000-2001

Networking Technologies, Inc.                                                          Columbia, Tennessee

Maintaining, administering, and implementing Windows NT/2000, NetWare 3.X/4.X/5.X, Citrix Metaframe, and Windows NT/2000 Terminal Services servers. Servicing PC’s running MS-DOS, Windows 3.X/95/98/NT/2000/ME. Extensive networking including installing hubs, patch panels, and running cable in buildings. Worked with Groupwise and Microsoft Exchange 4.5/5.0/5.5. Also, experienced in setting up various router including Cisco 2600 series routers for ATM, T1, Ethernet, IPSec VPN, and ISDN configurations. Also, experienced in Ascend and Netopia routers. Supported various software packages including Microsoft Office 97/2000. Worked as both an onsite technician and phone support for government agencies and various industries.

Computer Technician                                                                                              1998-2000

FloridaCollege                                                                                Temple Terrace, Florida

 Administering and maintaining the NetWare 4.11 network, the Sidewinder firewall, and the Linux proxy server. Repairing, maintaining, and upgradingIBM-compatible and Macintosh PCs. Achievements include obtaining A+ Certification, Novell NetWare 4.11 Certification, and MOUS certification.

Independent Computer Consultant                                                                    1994-present

Repairing, maintaining, and upgradingIBM-Compatible and Apple PCs for homes and businesses. Setting up networking equipment. Removing viruses and spyware as well as installing preventive measures for such.

Computer Technician                                                                                              1994-1997

Whitehall City Schools                                                                                   Whitehall, Ohio

 Repairing, maintaining, and upgradingIBM-Compatible and Macintosh PCs for theWhitehall City School District on a volunteer basis. Also, provided technical support for a variety of applications, and worked with Windows 3.1, MS-DOS, Novell NetWare 3.11, and Apple IIE series computers.

Education

Associate of Arts                                                                                                     1997-1999

FloridaCollege                                                                                Temple Terrace, Florida

 Honor Roll, Phi Theta Kappa, graduated Magna Cum Laude

122 credit hours toward Bachelor in Professional Studies with emphasis on Information Technology at Middle Tennessee State University. 20 credit hours remaining.

 Skills

  • Cisco CCIE-V #25863
  • Cisco CCDA
  • Cisco CCNA
  • Cisco CCVP
  • Extensive experience in maintaining and troubleshooting MS-DOS Windows 3.1/95/98/NT/2000/ME/XP, MacOS, Linux, Novell NetWare 3.11/4.11/5.0, and Unix
  • Extensive hardware experience with bothIBM-Compatible and Apple PCs
  • A+ Certified
  • Novell NetWare 4.11 Certified Network Administrator
  • Microsoft Office 2000 User Specialist, Expert
  • Experience in deploying, maintaining, and upgrading Cisco networking gear, including IP telephony.
  • Experience in managing different database platforms, such as 4D, SQL, and Filemaker Pro
  • Good in developing interpersonal relationships with customers and coworkers
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